claimed to be Orange and offered free upgrade and phone, I told them NO very firmly, they called back when I was out and spoke with another member of the family who agreed thinking it was Orange they were speaking with. Fortunately didnt accept phone at point of delivery and phoned to cancel and advise of return, then had to hold on for over half an hour waiting to speak to an operative, wouldnt speak to me until full details had been divulged which I was very unhappy about ( address , DOB, etc etc.) eventually after along time on the phone they said the deal was cancelled but nothing could be done for at least 5 days or until phone was returned.(not accepted)
In total I spent best part of 2 hours resolving this cancellation with E2Save, at huge expense, and ensuring continuity with Orange.
I used to hold Car phone Warehouse in high esteem , not now!!
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