There is nowhere during the booking process to input a delivery address separate to billing address. After accidentally sending tickets to the wrong address (and country) I tried reaching the ticketmaster call centre. After being on hold for over 20 minutes I decided i'd spent more on the call than the tickets and cut my losses.
This is unacceptable lack of customer support when we're forced to pay a 10% service charge! I've had the same problem with 'gigantic' before and was able to resolve it in a few minutes. Definitely never using the service again.
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