Ben Murphy´s profile

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Spot on support with second to none VoIP service

We chose Telappliant over 5 years ago as our sole wholesale supplier of both residential and hosted PBX Solutions. At the time we had a choice of 3 UK companies that could deliver the services that both we and our clients were looking for, the choice fell to Telappliant after many days of research, a chat with an existing client and having signed up for an account and tested it extensively.

We are a small wifi ISP located in Malaga, Spain with around 850 permanent clients of which around 420 take VoIP services. In addition to our wifi clients we have 9 Business Hosted PBX customers with a total of 280 extensions.

During the 5 years of service with Telappliant our outage time is still below 2 hours total. Any technical or user generated issues have always been expedited with both speed and the utmost professionalism from Telappliant support staff, any enquiry to either the sales or admin departments are dealt with in the same confident and professional manner.

Overall I would score Telappliant Services an absolute 10/10 and in addition would give the whole support team 11/10

If anyone would like to speak to me directly just email and I will forward my mobile number.

Ben Murphy´s profile

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Ben Murphy
Málaga, United States