Kathleen Moir´s profile

Reviews (1)

Simply Beach

Excellent service

I ordered two bikinis on line on a Monday Bank Holiday and they arrived the following day. What great service. One didn't fit so I had to return it. I wanted to exchange it for a different size so I telephoned the customer service number and the assistant I spoke to confirmed that the size I required was in stock. I posted the item back as per the instructions, filling in the exchange portion of the paper work. As the return label was 2nd class post I expected that I would have to wait about 7 days. Imagine my surprise when my replacement arrived within 48 hours. In addition I had e mails sent the day after I had returned my item confirming that my account had been credited and the replacement item had been dispatched. I do a lot of on line shopping but this company has given the best service yet. In addition the quality of the items purchased is very high. Well done Simply Beach. I will certainly order from them again.

Kathleen Moir´s profile

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Kathleen Moir
Reviewer
United States

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