Gary Baker´s profile

Reviews (1)

Funky Moose

Shocking

After many attempts to get a parcel delivered and many ignored emails this company is still is yet to deliver part of my partners order. I could not agree more with the points Judith has put across and am purely writing this in the hope that someone from funky moose will get in contact with me regarding order number #37719.

Avoid at all costs... very quick to take money and have every excuse under the sun as to why they haven't delivered products... staff members left the company, holidays and warehouse moving to name a few.

I work for a very busy online E-commerce website myself and if we treated our customers in this way we would be out of business very quickly!

Gary & Hollie


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Have now spoken with Funky Moose, refund has fingers crossed been issued, I will update review if/when that is received. Negative review still stands.

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Refund was received in the end so review has been raised to 3 stars.

04 September 2012

Reply from Funkymoose

Both the issues experienced by both yourself and Judith, concern items that are shipped direct from a suppliers warehouse. We have de-listed these products from our website until we are able to resolve this issues and prevent any further customer frustration.
I know Michael has discussed with you this morning and once again, please accept our sincere apologies for the issues concerned.
We have been established for over 6 years and experience very few issues with products that are despatched from our own warehouse, and I am sorry that we have clearly let you down in this instance.

Gary Baker´s profile

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Gary Baker
Reviewer
1987
London, United Kingdom

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