Divers Warehouse

An exercise in frustration!

Ordered some items in April and the first thing that went wrong was they said they delivered a torch but it was not in the consignment, a replacement was received but that didnt work. One of the other items I ordered was a Cressi regulator/octopus/BCD set and they didnt have the BCD in ladies size small. I have now waited 5 months and finally received it after many phone calls, not once did anyone bother to call me and give me the status update, each time I called, I was given a different story about where it was and when I could expect to get it; on some occasions I was told I had already received it. The constant chasing and promises of being called back and not being were totally not acceptable. They lent me a BCD to go on a trip in this time and then when I returned it, I told them I was including the broken torch in it, sure as h***, I called to find when I could expect a replacement torch and I have been told that the torch wasnt in the box which it definitely was. Sigh, I just give up on this company.