Not complaints about the service offered by PDHsports but am disappointed with the racket itself (Wilson Hyper Hammer 120). Did some research, watched the YouTube video but really should have tried out the racket. I use a Wilson Triad 130 and this new one lacks power and vibrates on hitting. After having used it, changed the grip, there's no way I can send it back. Just glad I didn't buy two.
The shed arrived quickly after booking though delivery man only prepared to leave shed outside the house. Took about 3 hours to assemble with a friend - no problems. Quality is fine and offers good value for money.
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We do offer a ten day trial on many of our rackets if you are looking to buy again in future (see http://www.pdhsports.com/customer-services/trial.aspx for full details).
The racket trial works well as it does allow customers to play test a racket before deciding whether to keep it. We are also very happy to advise customers via email headoffice@pdhsports.com or on the 'phone 01332 843139. Lisa, PDH Sports