I have attempted to call you today to be able to discuss your feedback as I am keen to understand the problem and make sure it is resolved as quickly as possible.
Kind Regards Dorothy Jones Customer Services Team Leader
24/10/2012
Dear Mr Smith
Thank you for discussing your feedback with me today, I am glad that we were able to resolve this to your satisfaction and I do apologise again for the delay in the despatch of your order.
I have attempted to call you today to be able to discuss your feedback as I am keen to understand the problem and make sure it is resolved as quickly as possible.
Kind Regards
Dorothy Jones
Customer Services Team Leader
24/10/2012
Dear Mr Smith
Thank you for discussing your feedback with me today, I am glad that we were able to resolve this to your satisfaction and I do apologise again for the delay in the despatch of your order.
Kind Regards
Dorothy Jones