This was my 2nd experience shopping at Pelikan Pens, and, based on those 2 experiences, more are to follow. They remained in communication with me during the process to ensure that the product I ordered was exactly what I was looking for. When one of the items was backordered, they contacted me immediately to let me know and to ask if I wanted to continue to wait or purchase a suitable replacement. I wish all my shopping experiences were so enjoyable!
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