alex hagan´s profile
Reviews (1)
My Tuxedo
NOT SATISFIED
When i received the product, it wasn't as i expected. I ordered a gold bow tie but when i received it the colour was very dull and i couldnt return it because i had made a mistake to dispose off the refund slip that was atouched with it and it was stated that they can not do anything without the refund slip.
05 September 2012
Reply from My Tuxedo
alex hagan´s profile
United Kingdom
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Thank you for your review. We are sorry to hear that you are not happy with the colour of your bowtie. Although we do need a return form to establish who sent which items back, there is a exchange and return form on our website you can print in case you have lost the original one. Furthermore, we recommend that you contact us in the future if you have any questions, as we are always happy to help.
We hope that we have addressed the problem to your satisfaction and look forward to receiving your bowtie for an exchange or refund.
Yours sincerely,
Alexandra Wingate
Customer Services Manager