Susan´s profile

Reviews (1)

Prompt Service but better service from another company

Prompt professional service, but items not used have never been returned to me

05 September 2012

Reply from

Hi Susan,
Thank you for taking the time to review our service. We are glad you thought our service was prompt and professional, however we are dissappointed you had a better experience with another company.
It is very important our customers are happy with our service and that is why we call our customers with their offer before sending their payment. I have listened to the call and unfortunately when the agent mentioned you had sent in some items with no value you did not request to have these items returned; the customer service agent would have been more than happy to return your no value items at no cost to you if you had asked her to do so. We do not automatically offer this as the majority of our customers ask us to dispose of these safely for them.
Thank you again for your feedback.
The Postgoldforcash Team

Susan´s profile

profile image of Susan
United States