Pilar Schnadenberger´s profile

Reviews (1)

Tailor4Less

never, never and never again!

I did not read anywhere that my suits is coming from SHANGHAI and that I did not expect additional customs invoice of +77,00€ for my orders worth 220,00 €. Foremost, it arrived late, then, I received this surprisingly high invoice from the German custom.
It is not worth at all ...............a big mistake that I would not want anyone to go through.
My review was deleted for investigation and they confirmed the authenticity of my review so they told me to open a ticket. But what will it help me? I still have to pay the custom invoice!

Thai is why, I still want to warn everyone out there who might be misled like me - be aware that the product is coming from CHINA and that you will receive an invoice on top of what you pay to your order. I checked the FAQ of the webiste and still did not locate these conditions. Hence, I think that this is very important to be shared for consumers like me.

06 September 2012

Reply from Tailor4Less

Second answer:

We kindly ask you to open an inquiry (support ticket) in your user account and enclose pictures of the clothes.

The inquiry department will get back to you as soon as possible to offer you an adequate solution.

Please follow this link to find all the information and conditions of our site:
http://www.tailor4less.com/en-us/info/shipping


Thanks in advance.

Kind regards,

-----------------------------------------------------------------------------------

Dear Pilar, We are sorry to hear that your order did not meet your expectations. All the information and conditions are displayed on our site. Can you please send us your order number to web20@tailor4less.com? We will contact you in order to fix this issue.

Best regards

Pilar Schnadenberger´s profile

profile image of Pilar Schnadenberger
Pilar Schnadenberger
Reviewer
1959
Aschaffenburg, United Kingdom

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