I ordered 3 desks on 24 hour delivery (which I paid a premium for) this turned up in 3 days. Furniture@Work were not at all sympathetic and would not refund the premium I paid for the 24 hour delivery service. Had to waste loads of time, had to threaten legal action, and had to explain to 3 different people and wait 2 weeks for a resolution. They did not tell me the product would not be delivered the expected day and I found this out when I had waited in for delivery all day and phoned the company to chase delivery update - to be told the products were not even in stock.
I finally got what I paid for, but they were very rude and unprofessional and tried to anything to avoid giving me money back that I paid for the 24 hour delivery (which was £99 extra).
2 desks I received would not assemble correctly, one I had to use a metal saw to shorted the height adjusting leg and one other desk had to drill a new hole in the leg assembly to get it to screw toegther as it should have done.
My advise is to not use this company - poor quality product, they do not deliver on their promises and the customer service is non existent.
The worst experience I have had for many years!
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.