I saw a monitor on eBay at a good price so I bought it. Then they said it was dispatched. Then they rang and said there was only one and it was faulty so they couldn't send it to me? On that basis, I asked for a refund and went to look elsewhere.
Elsewhere turned out to be their other eBay listing for 'more than 10 available' of exactly the same monitor, only it was £40 more expensive. I called them back and was told this is a mistake, they're pulling the listing. They didn't pull it, so I ordered one of those to see what was really going on. Discussing this with them, I was told I could have one, so I asked for it at the original lower price, because the "we haven't got any" was clearly untrue. But no deal, I had to pay the higher price. Another refund, still no monitor.
Except they said the first refund had been made but it hadn't, I had to chase a week later.
Then they send me an invitation to review their service for the product they hope I received and am enjoying. Hey ho.
A great way to identify and hire a car. But when you get there you're in the hands of whichever international or local hire company they've done the deal with, and you might want to have chosen that yourself depending on how you've been treated in the past.
The last two times Auto Europe has arranged a car in Malaga have been from different providers, and in both cases I didn't get the car I hired. No compaints though - both were upgrades!
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