Sean Mc Carroll´s profile

Reviews (2)

Just Eat

Customer service? What customer service

Got voucher offering 20% off if ordered between a certain time. Tried, order went through but no place to use voucher. Contacted online help, who informed me 1st. it was out of their control, 2nd. vouchers can only be used with cards. No mention of that in their promotion. Was informed it was in the T&C. A joke. Next time pick up the phone, saves dealing with this lot.

19 February 2013

Reply from Just-Eat.co.uk

Hi Sean,

I'm sorry to see this. Could you please email me with additional details in regards to the voucher and where you got it from.

We don't offer any discount vouchers, any JUST EAT vouchers issued should have a monetary value as appose to a percentage off. The only discount offer ever issued that I am aware of was on JUST EAT delivery bags which customers may have receive with their meals. The terms and conditions are stated on the bags and this voucher code would be entered at the payment stage at the end of the ordering process. There would be an expiry date but no voucher ever issued has had a time restriction placed on it.

Apologise for any inconvenience caused to you.

Email: trustpilot@just-eat.co.uk

Kind regards,
Preena

Top Battery

.UK company?

Order a battery as they had a .uk and Royal Mail insignia. Sent from Far East so Post here in Ireland looking for Vat and handling charge as it came from outside EU. Asked for a Vat receipt but got no answer.
Should not be allowed. Have written to Inland Revenue about Vat so see what happens.
Also written to PayPal.

Sean Mc Carroll´s profile

profile image of Sean Mc Carroll
Sean Mc Carroll
Reviewer
1945
United Kingdom

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