Got voucher offering 20% off if ordered between a certain time. Tried, order went through but no place to use voucher. Contacted online help, who informed me 1st. it was out of their control, 2nd. vouchers can only be used with cards. No mention of that in their promotion. Was informed it was in the T&C. A joke. Next time pick up the phone, saves dealing with this lot.
Order a battery as they had a .uk and Royal Mail insignia. Sent from Far East so Post here in Ireland looking for Vat and handling charge as it came from outside EU. Asked for a Vat receipt but got no answer.
Should not be allowed. Have written to Inland Revenue about Vat so see what happens.
Also written to PayPal.
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