The Trust Pilot system insists that I rate at least one star - should be no stars. Impossible to contact this courier to track a delivery - they won't talk to you! We have 3 parcels somewhere in transit with this lot. They have told the 3 companies sending the shipments that there is an issue with the postcode. We are a large black and white pub at the side of the road with our nearest neighbours being over 100 metres away. putting our postcode into a TomTom sat nav brings you directly to the door. I can only assume that Hermes use blind slugs as delivery agents if they have an issue finding us.
ordered a couple of parts for one of the water heaters in the outside toilets at the pub. It was snapped off and stolen following a scooter rally at the weekend. The web site was easy to follow and pick the parts to order from the diagram. Simple checkout procedure. All done and dusted in 5 minutes. Parts arrived two days later, extremely well packed. The water heater was up and running again before the next (busy) weekend. Thank you Shower Doc! I've put you in my favourites - just in case....
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