My local shop told me they would need the computer for 3 days to figure out what was the correct memory to install and it would be £65 per hour plus the memory.
The Orca Logic site worked out what memory I should buy and sold it to me in no time.
The RAM arrived a day earlier than expected.
The video showed how easy it was to change and that took less than a minute.
I saved a whole load of money and time.
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