We live in France and were visiting family in the UK for one week. We ordered over £1000 worth of teak garden furniture to be delivered on May 1st. [Name] guaranteed that he could deliver on that date as we were catching the ferry home that evening. I made a bank transfer on the Saturday before delivery and e-mailed 3 times after that but there were no replies. Finally on the Wednesday I managed to get through on the telephone to be told that the chairs I had ordered were out of stock. [Name] then tried to make out that he hadn 't received my emails but my computer told me otherwise. I asked for an immediate refund but needless to say I have not yet received it. I shall be contacting trading standards next week. No need to contact trading standards as after this review appeared my money was refunded in full. I was also offered a discount if I changed this review and bought furniture on our next visit. I declined the offer.
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