I have order from The Whisky Exchange on numerous occasions and have always received a first class service. The delivery schedule is very prompt and always arrives when stated. The selection of drinks, both alcoholic and soft are second to none. Cost is very competative, whilst some brands are not the cheapest you will find this is cancelled out by having all of your needs in one place and delivered to your home. Highly recommended.
I ordered "Memory Lane" and paid £62.95 + £7.95 delivery charge for the large bouquet which should have been 12 Lavender roses with lillies, the picture on the website was beautiful and as my my wife had just been discharged from hospital I thought that these flowers would chear her up. The flowers that were delivered were absolutely nothing at all like those advertised, they comprised of 6 fully open Red roses and a bunch of lillies. I contacted E-Florist 3 days ago to complain but, as yet, have not received a reply. The flowers I received were definately not what I ordered and there is no way I would value them at the price I paid. The website states that they may have to make changes to orders but the colour scheme and value will be the same. Well, E-Florist failed on both points, the only reason I ordered this bouquet was that Lavender is my wife's favourite. If I wanted red roses that is waht I would have ordered. It would make sense for the florist to contact the customer should they be unable to fulfill an order. I would seriously recommend that anyone considering purchasing flowers through E-Florist thinks twice.
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