I have no problems with communication, the actual product or price. However had I realised you'd be using UPS for the 6 sets of guitar strings I bought I would not have purchased from you. This meant I had to drive a 20 mild round trip to collect them from the courier depot which negated any saving. I'd assumed they'd be posted Royal Mail though my letter box whilst I was at work.
Red Dog Music were great, I phoned with a query about an online offer and they gave me the same offer over the phone which was a fantastic discount. Postage was lightening fast and a voucher for a discount came in the parcel!!
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