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Reviews (1)

Alpharooms

Not the hotel adverstised, pictured or booked!

Booked 2 years ago with Alpha rooms for our trip to Faliraki, Rhodes, and had a great holiday, so thought I would book again! This time I tried to book the hotel Calypso, in Faliraki, Rhodes, I phoned Alpha rooms to try and book over the phone and they said the hotel had sold out, I went about finding it on other websites, but then noticed a day after my phonecall that it was still appearing on alparooms website, so I phoned back and asked the question "is it available again? as the hotel is showing on your website, The advisor said "its not showing here, but if you are able to book it on the website then go ahead, you will get confirmation of the booking". I booked the hotel Calypso with pictures of a blue hotel, with pictures of outdoor greek food nights and a massive pool with slide. The booking confirmation came through, and off we went on 29/8/12. BUT when we reached the destination we were dropped off at alot smaller hotel opposite the blue one that was pictured and advertised on the website!!!! The confirmation had sneeked the word Calypso PALACE into the booking, the word PALACE was not on list of hotels and neither had we seen one photo of this hotel we had been placed in! We got told we could use the blue hotels facilities accross the road, but needed to sleep and eat in this small PALACE hotel, on a busy road! Since returninging home I notice Alpha rooms are now advertising Calypso PALACE as well as Calypso BEACH (the blue hotel) this has only been amended on your website since I was away as there are no pictures still of the PALACE!

Julie Orwin´s profile

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Julie Orwin
Reviewer
Female, 1979
Chailey, United States

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