Angela Pounder´s profile

Reviews (2)

Comet

WELL DONE COMET

Where I live Comet and Currys are next door to each other, I bought a tv package from comet which included 3D tv, 4 pair of glasses, a42 inch TV, a tv stand and free delivery which ever time suited me. Before I made any commitance I went into Currys next door they could and would'nt match it..theres was over a £100 more expensive and I would of had to pay for delivery

PreciousLittleOne

DON'T BOTHER !

TRIED TO RETURN A PETIT STAR KURVI..HEADACHE....THE SAME RECORD GOT THROUGH AND ED E-MAIL OVER AND OVER AGAIN...TRIED TO PHONE 8 TIMES IT WS ENGAGED EVERYTIME I FINALLY AND THE COURIER WAS ARRANGED TO COLLECT IT FOR £16.50! HE DID'NT TURN UP...E-MAILED AGAIN SAME RECORDED RUBBISH SO NOW I AM TRYING TO PHONE AGAIN ON THEIR 0845 NUMBER ...(THE ONE THEY DON'T ANSWEAR....BUY ELSEWHERE

07 September 2012

Reply from PreciousLittleOne

Dear Angela,

Thank you for your recent review.

I apologise that you have experienced problems trying to contact us.

I can see that you contacted us on Tuesday advising us that you were wanting to return the item back to us, we then replied asking if you were using your own courier or if you wanted to use ours. We then received a reply on Thursday you advised that you were wanting to use our courier. We then went ahead and booked the collection for today as advised.

I have contacted City Link to make sure this is still due to go ahead and they have confirmed that the driver is due to arrive with you before 6pm today.

Please accept my apologies for any inconvenience caused by this.

Many Thanks
PreciousLittleOne Ltd

Angela Pounder´s profile

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Angela Pounder
Reviewer
1960
Hartlepool, United Kingdom

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