Edecks

Absolutely dreadful

I have never before been compelled to write a bad review in relation to any product or service .... until now. Edecks are absolutely dreadful. I ordered 2.1 m x 2.1 m decking. Everything seemed fine until my husband and his friend started trying to build it and then it became obvious pretty quickly that there were three joists missing. I rang the company and they then sent out three joists which were each 1 ft too short. When I spoke to them again they said that I had been sent 7 ft joists instead of 8 ft joists as my order was for 2.1 m decking. Indeed, I did order 2.1 m decking; however, for reasons known only to Edecks they had originally sent me 2.4 m x 2.4 m decking hence why the 7 ft joists were too short! I had to call Edecks again and was promised that the correct length joists would be sent out early the following week. The following week came and went and still no 8ft joists and no communication/explanation of any kind.
To speak plainly, please do not use this company. They simply have no idea what they are doing.