Michael Karas Nguyen´s profile
Reviews (2)
Dolphin Fitness
Great prices, items sent and received extremely quickly.
These guys are great, the webpage may not be really well organised especially with those long lists of items but it's not too annoying. The prices are great for some products, e.g. things here may be cheaper somewhere else but somewhere else may be more expensive. You just need to research your prices! But their delivery and dispatch times are terrific.
CCL Computers
An Absolute Joke.
This company is horrific. The staff are horrible and don't give a damn about you. I have bought there frequently over the few years but recently due to new staff I will not be returning. The staff are unhelpful, lazy, you ask them a question they sigh. You ring them up to ask about an order they sigh down the phone and act like they don't care.
The pricing/website is also a joke. I went into the store two days ago and spoke to a staff member, we ordered myself a motherboard which is stated on the website as well as the manufacturing code - Asus M5A78L-M LX V2. When he printed out the collection receipt it said Asus M5A78L-M LX which is obviously incorrect. (The V2/Revision 2 supports my 125W CPU unlike the original only supporting 95W). I then asked him to change it and MAKE SURE I get the V2 version. He said okay, reprinted, we left. When I arrived to pick it up the next day guess what I received? Asus M5A78L-M LX. So I complained to him about receiving the wrong one, and guess what he says to me? 'No this is the right one, it IS the V2 version. You need to research your stuff before you buy it'. My god. I got so angry. The fact that he said a customer is wrong is just plain STUPID. It clearly states on their website, their manufacturing code and their own staff that I ordered a V2. So I just couldn't be bothered, got a full refund and bought it off amazon. The funny thing is the original price I bought it for was £36 right, I checked before I drove to the store, as I left the store I checked again to compare it's price to the one off Amazon. Guess how much it is now? £44. They upped the price just as I left the store. Maybe this isn't a big deal to people but my advice is to stay away from them.
They are conniving, horrible people. I would happily pay £10+ elsewhere for the same item.
CCLonline will be informed about this review haha. This is for the staff - I work security at hotels/bars etc. I carry around a pin camera on my jacket button incase there is any trouble. Everything I have said in this review about the sighing and lazyness is all on tape. Obviously the phone one is only a voice recording but have fun guys. I will be returning on the 15th which is my day off to complain to your manager and if he is unwilling to do something about this I will happily contact the Corporate line to complain with proof. Have a nice day.
Reply from CCL Computers Ltd
Michael Karas Nguyen´s profile
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I'm very sorry to hear about your experience when trying to shop with us in September last year and would also like to apologise for this response coming so late. If you would like to take this issue any further please be aware that you can contact our managing director at the following email address: adrian@cclonline.com - I'm sure he would be very interested in seeing the footage that you have.
I hope that in the end you managed to get the product you were looking for and are fully satisfied with it.
Once again I would like to apologize and thank you for bringing this to our attention.
CCL Computers.