Was quoted £252 for a used turbo for my astra. I was put through to AUTO SPARES UK LTD who reassured me 3 times that it was the correct turbo. I payed via debit card (bad move) and turbo turned up 2 days late. Was a turbo for a totally different model. couldnt get through to 24/7 so decided to call auto spares where i was passed from pillar to post and promised a replacement. They said it was on its way. 3days later and still no turbo. Rang them back and a different person answered and said nothing has been despatched. The turbo was never even there, never existed. I demanded a refund so they said ok but we need the incorrect turbo back. Sent that back and no refund! Day after day after day 'money will be in your account within the hour' . 3 weeks now and still no further. Will be personally paying a visit to a couple people at AUTO SPARES which will not end pretty.
ALERT: .Under the consumer rights act you can call your bank and they will get you a refund whether you used a debit or credit card.
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