If I could do no stars I would! Really do not use cash 4 phones. I sent in blackberry 9300 perfect condition,only just passed 2years old, was quoted £53.05 which thought was a great deal! Highest offer compared with other companies. Was sent bag to send phone away in which I done. An email was sent saying my phone had been tested and failed,it had excessive wear and tear apparently!! No it hasn't! My offer was reduced to £22.02, I had 5 days to accept or decline. If declined £8.95 charge to get my phone back! I phoned to complain, woman told me she would check to see what problem was and would phone back that day by 7pm, even though they close at 6?? Waited for phone call,so I phoned myself and spoke to some guy who decided to take on my case and would phone me back later same night. Well did he hang, so I phoned next morning and asked where phone call was? Apparently they were so busy with other customers I bet they were. after all the hassle they say they can now offer me 45 pound which I accept after a lot of rubbish they tell you. Please don't use this company, they just offer a way high amount to get you interested then reduce price! Not on!!!
If asda had any sense they would get rid of these idiots ordered something online at asda direct picked tuesday for delivery waited all day nothing then they tell me weds same again nothing finally arrives on Friday they couldn't even manage to let me know which neighbour they left the parcell with no card through the door nothing won't be using asda again terrible
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