From the initial enquiry on the online questionnaire to see if we were eligible to the conclusion of our pension annuties we have been more than impressed with the service we have received from our broker. He made the whole process easy and simple to understand. All the documentation was easy to follow as to where we needed to supply information as he had arrowed everything we needed to complete. There was no false lengths of time given so we knew all along where we stood with the process.
He was also friendly but professional at the same time which made it pleasant to deal with your company.
This is our second time dealing with your company and both times we have been very pleased with everyone who helped us and the service given.
Your staff have customer services down to a fine art - Well done.
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