Snaith Bill´s profile

Reviews (2)


Worst customer service ever!!

Had a very poor experience with Evans Cycles (Gateshead) paid over £2000 for my bike, when I had a problem they just didn’t want to know, keep promising to call, took four visits to shop just to get a response, again weren’t interested once they have your money. Their customer service department have standard responses. All mean the same, “we’ve got your cash, your not getting it back” warranty not worth the paper its written on.
Save yourself a lot of hassle. Buy from someone that cares about their customers..

02 December 2013

Reply from Evanscycles

Hello, I'm really sorry to hear about the trouble you've had with your bike. We do value all feedback, positive and negative and we'd like to look into this matter for you. Can you please email us details of the situation along with contact information to We'll look into the matter with the store manager.



First calss service, annd at a great price. Why go anywhere else.
Many Thanks

Snaith Bill´s profile

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Snaith Bill
United Kingdom