First tunnels was recommended to my wife and I by a friend. Even so, I checked them out on the web along with competitors and they stood up well. Prices were OK and there was a discount on offer which made them very competitive. The web site was great, easy to navigate, plenty of help with choice making and very good videos showing each step of construction. We ordered a 12' x 25' tunnel with all the trimmings.
Delivery was within their promise at the time and the packaging was first class. Heavy snow and cods prevented us from opening everything and checking in detail for more than a week but when we did we found everything in order and started to plan the erection.
The instruction booklet was first class and together with the videos the construction proved to be a relatively simple matter. We took our time and checked everything twice and it went together very well. I decided that I would like to stick extra hot spot tape around the end hoops and so sent off for two extra roles which arrived a couple of days later.
Nothing was missing and, in fact, we found that we had generous quantities of nails, battens, polythene, netting... in fact enough left over to go towards additional jobs.
The company is first class and I would not hesitate in recommending them to anyone wishing to buy a polytunnel.
I have dealt with other companies buying musical instruments, amps, cables etc and have not had a problem with any but this service really was first class, even the delivery. I purchased a Fender Deluxe Nashville Telecaster and was a bit concerned as to if it would be OK in transit, I need not have worried, it was packed incredibly well and arrived the next day as claimed. Jim, the guy that I spoke to was very helpful, friendly and efficient, if all of the staff are like him then they cannot fail but to be successful. I will definitely use them again. Oh, and the Nashville Telecaster is amazing!. Ray Hitchcock
OK, so it was only guitar strings but... they were great value (buy one get one free) and I received them the next day... doesn't get much better than that. I have purchased other items from GigGear in the past and can not remember ever having a problem with them. As long as they maintain their current service and pricing competitiveness then they will always be my first port of call.
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