Ordered quite a few items from the past, and other online retailers don't compare. Their customer service is great, and staff are known to be generous (I've personally experienced this) with deals and special offers, where for example they might extend a deal for you if you've missed it by a day. They're not obligated, they're simply nice in that respect.
Of the orders that I didn't cancel (cancellation being painless) every item was packaged appropriately, was sent out promptly, and worked perfectly. Overclockers now add a full RMA service for most products, and include a 14 day satisfaction guarantee, in addition to competitive deal prices.
I've also dealt with RMAs twice, and in both instances the appropriate actions were taken very professionally.
Would highly recommend this retailer.
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