Helen Critcher´s profile

Reviews (5)

eFlorist

Gorgeous flowers!!

Just ordered some flowers from here as they were the best I found online! The autumn flowers are stunning and the bunch looks beautiful, we have our friend's dad's first anniversary on Monday and instead of the usual sympathy flowers we wanted to send something different. These flowers are beautiful, thank you http://m.eflorist.co.uk/products/autumn-vibrance.html

Mazuma Mobile

Brilliant service!

I sent my phones off last Monday, by Wednesday the money was in my account! Quick, efficient and notified by emails about what is happening. Would definitely use again.

boohoo.com

Bit of a nightmare...

Worse service I ever received online. Order was late, boohoo had cancelled it without telling me although they later realised my order was infact in stock, re-order took all day to sort (poor girl in customer service,) paid for next day, didn't come next day. When it did arrive was bad quality and too big, then took ages to get a refund and was credited to boohoo account and not my bank account, which is how I had paid. Long drawn out process of over a month which has made me extremely reluctant to shop on there ever again!

17 February 2013

Reply from boohoo.com

Hi Helen,

Thank you for your feedback and I am sorry to hear that you are upset with the service you have received.

boohoo.com sends out thousands of orders a day. With such a large amount it is inevitable, as with other online shopping sites, that hic-ups can occasionally happen. But I can assure you it is only a very small percentage of orders made where problems arise.

When these issues occur our customer service team is on hand to help rectify them as fast as possible.

I hope that you do not judge the company on whole because of this issue and that it does not put you off shopping with us again.

Kind Regards,
Karim

Country Attire Ltd. (www.countryattire.com)

Amazing service!

Best online service I've received in ages, £5 for next day delivery was 100% worth it and was delivered at my house before 9am!

Mega Fancy Dress

Fast speedy and helpful!

Really good experience, ordered the outfit late on a Wednesday and arrived on the Friday morning! Looked good and was cheapest website I found it on! Thanks for help and speedy delivery

Helen Critcher´s profile

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Helen Critcher
Reviewer
United Kingdom

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