I ordered some new pans and the order was confirmed by email by 3.47pm so I expected them to arrive the next day as per the promise of ordering by 4pm with next day delivery. They did not arrive until the following day. When I queried this I was told that the money had not arrived until after 4pm, although they had sent out a confirmation.
The pans were well packaged, though one had a slight defect on the lip, but in view of my previous problems with ProCook I could not face returning it!
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