I been shopping with Tkmaxx for about 3 years now and never experienced any problems at all. They have bargains all year round and returning items ordered online to their store is a bonus as you don't need to worry about P&P costs. Is a shame they don't do worldwide delivery but perhaps in the near future they will. I recommend them to everybody!
This company offers free international delivery and there is also a range of good value kids clothes so i decided to place an order with them. The clothes were dispatched maybe a week later which i think is a bit too long but i didn't mind that much. A few days after the order is been dispatched i received an email from PayPal informing me that i received a partial refund from Adams which made me wonder why. I contacted the customer service( by the way,they don't have a phone number and the only way you can contact them is by email) regarding this matter and hoping all this will be clarified. I got a reply from them telling me that they didn't had all the items i ordered in stock and that's why i received a partial refund, because some items where not delivered. Wow.. it just made me wonder if this company has any knowledge of customer service??!! I would have expected to be contacted by them before delivering to ask me if i want to replace the items or cancel my order because i would have cancelled it to be honest. I sent them an email to complain about this but they never got back to me. I will never place an order with them again unless they improve their customer service and update their website regularly with products they actually have in stock. Its a shame because they claim to be a well established company.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.