The item came next day which I was delighted with. Having checked it I requested a replacement be sent as the item was mucky in places.
I posted the item paying out of my own pocket. I heard back a day or two later saying there were none left in my size. I asked for a refund so I could get another elsewhere. I also asked about have the postage costs refunded. They said they could either send a cheque or pay into my paypal account. Luckily my girlfriend has one.
I'll use them again. It was just annoying having to pay to return the item myself as I'm skint enough as it is at the moment. Granted I got the postage costs back but it was a hassle. Surely they could have a pre-paid postage system like play.com etc.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.