shoprush

Disgraceful service and the worst shop online experience ever

It is now 20 days since my order was dispatched, I received it 7 days ago and no longer need it.

I have tried for one week to contact Shoprush. I have sent over 5 messages and emails, I have called every single day and nobody answers. I've asked on their Facebook page and I can see that they have replied to somebody elses query but ignored mine.

I just want a refund but if nobody gets back to me, what can I do??
I'm so furious with them, it's totally unacceptable. I already send the products back that costed me nearly £90.00 and also costed me 13.00 to send back and never heard anything from them

They are cheaper than elsewhere but i'll never use them again because their customer service is so awful, its not worth the savings. If you look at their Facebook page you'll see that i'm not the only one that feels this way. I would give 0 stars if it let me.