Kate Pell-Johnson´s profile

Reviews (1)


Great service despite the frames I wanted no longer available

Cannot give 4 stars as I didn't end up getting the glasses!
I ordered some Raybans from dragonspecs at a fantastic price of just £56 for the frames when they are £119 in the shops. Unfortunately the frames warped when the lenses were being put in (have heard of this happening before so wouldn't hold this against them) and a new frame was unavailable. I have had trouble finding the frame at all in other shops and have in fact only found them in one other place so again I wouldn't hold this against them!
I would recommend this company because the person I was in contact with (Alex) personally rang me to apologise and sent me an e-mail with other similar glasses. He also offered me a discount if I was to find other frames on their site that I wanted. However, I decided to shop elsewhere as I was really set on those particular frames and got a refund within about 6 days.

Kate Pell-Johnson´s profile

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Kate Pell-Johnson
United Kingdom