The website is easy to follow and not time consuming. The cover can be as comprehensive or as specific as you would need it to be. Prices are perfect and in line with the item being insured. I would highly recommend this website as a great option to going to larger insurance companies.
I am sure the goods are great, but I have been waiting for over two weeks to receive the delivery. Given delivery money back but still no parcel. Very very disappointed as it was a gift for someone for their 21st - my son!! When I phoned I was promised it would be with me by Tuesday this week. This is shocking customer services.
The website is easy to follow. Finding your phone and how much it is worth is easy to use. The process is quick, efficient and does what it says. Withing a day you have the postage bag/envelope. Once posted you receive the promised email stating that they have received it. They confirm the value and the next day you receive your cheque. Very impressive. They are also easy to contact if you have a querie and very friendly and helpful. Well worth the effort.
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