Called to order a few different bits of furniture - one piece from a different range which looked a similar colour on the website. The guy on the phone kindly advised me that they were in fact misleading pictures as the colours were quite significantly different and that if I wanted them all to match not to order. Very good advice especially considering he just turned down £400 to ensure I didn't order something that I would be disappointed with.
I was told I would be contacted within 7 days from the transport company but after 14 days I contacted them (a bit annoyed). However, they organised my delivery straight away and there was no problems. The delivery guy was very nice and brought the pieces right into where I wanted them.
All in all a fairly good experience.
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