I purchased a £83.00 Zyxel NSA360 NAS box from dabs.com on the 18th November.
I did not pay extra for the express delivery and instead went for the cheapest option.
What a surprise when Royal Mail delivered it recorded only 2 days after ordering.
I had been having problems with the unit for a week and after lots of testing I decided the box must be faulty so I emailed dabs.com.
Lauren got back to me within 24 hours and offered a full refund and said I could return the item and they would reimburse me the postage or they would arrange collection.
As I browsed the web I found several people had similar problems and had different ways to fix the problem so I tried several options, some of which seemed to work so I kept the item. Over the Christmas period I never used the box but when I set it all up again in January I had the same problems again, so I contacted dabs.
I expected the "You should have returned it to us" or "contact the manufacturer" but no. Lauren was sorry II was still having problems and has arranged for the item to be collected from me and is going to issue a full refund, not a credit like some on-line stores.
I fully intend to buy a replacement from dabs.com especially after the service I have had from them. Lauren in particular has been helpful, polite and quick to reply to my emails. I have no reservations about recommending dabs.com to anyone.
I too agree most people only leave reviews if something goes wrong
My parcel was picked up on time.
I was informed it had been received and within 3 days a full refund.
I am about to reorder from Dabs.com
Thanks for sorting this out Lauren and Dabs
This was the first time using 3000rpm.com
My items were easy to find and the prices were very good value.
Checkout was just as simple and paying with PayPal was a bonus.
I was surprised at the postage costs because I was expecting it to be more expensive or delivery to be a week. But no next day delivery was only £5.99 for all my items.
I was informed about the process of my parcel, even down to the hour of delivery and the driver's name.
Now usually when ordering cheap DVD cases you expect a couple of damaged or cracked cases, but these were good quality, and very well wrapped, 100% perfect.
All my Inks and blank discs were also very well wrapped and arrived in perfect condition.
Overall my experience with 3000rpm.com was excellent and I recommend anyone to have a look at their web site, you will not be disappointed.
I will be using them again in future 5*****
Well done 3000rpm
This is the second time I have brought from W.O.P. and I would recommend them to everyone.
I had a small problems with a compressor's air hose leaking.
This was sorted out quickly and a replacement was sent within a couple of days, by a very polite and professional customer service lady.
The second item was a barbecue side burner.
Customer service sent me full details of the burner so I could make sure it would fit my different make of BBQ. The result is I have upgraded my BBQ with a top quality Outback side burner for only £30. What a bargain.
Well done Worldofpower.co.uk
I ordered my 1200 XBox Live points from Gamesbite.
I had an immediate order conformation and less than 5 minutes later my code arrived.
No problems adding them to my XBox Live account.
Highly recommended and will buy from again
Note: I think the reason people have codes rejected or marked as invalid is because they buy them from a different country other than their account is registered in.
You can't always tell where you are buying from.
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