Similar experience to 'Fuzz'. I am located in Canada. Bought 2 items from their website. I assumed everything was coming in locally. 1 item from Canada, the second from the USA. Received the USA shipment in 4 weeks time the Canadian shipment never arrives. They don't want to refund me, they expect me to wait 30 days before they even acknowledge either the package was never sent or was lost. They can't provide tracking numbers nor can they even prove a package was ever shipped. If I don't receive a refund for the missing items, I will contact my cc company for a charge-back. Not even the invoice that was sent to me was accurate. Will never shop here again.
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