My blackberry was broken... the screen had given up completley, and I just couldn't use it. I replaced the phone but still had the broken one, and looked to see who would take the phone. I checked out a couple and decided on Mazuma, the web site was really clear and easy to check the value they put on the phone. I registered, and received a confirmation within minutes. That was Sunday, by Tuesday I had received the freepost envelope with instructions, and put my phone in the post. On Friday I received an e-mail confirming that it had been received, and the cheque from Mazuma arrived on Saturday. Just one week from initial contact to receipt of cheque... I think that's pretty good going, and thank you Mazuma!
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