I have taken 2 days off work in order to wait in for a delivery. I paid £20 for next day delivery on a Friday, expected the delivery by Tuesday at the latest. Not only did my delivery not turn up but I did not even get a notification that the delivery was even on its way from the delivery company. Upon ringing OFS, I was told the delivery will be here tomorrow. I explained that I can not take more days off work and informed them that NEXT DAY delivery charge of £20 should be refunded and the delivery rescheduled until Saturday. A big fat NO from OFS on both counts. But they did say I can email there customer services manager to complain. Gee thanks. ORDER CANCELLED.
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