After double checking dimensions verbally as the website was showing 2 conflicting sizes, the wrong size arrived promptly. Although it's possible to cut, it's not as perfect as wanted.
Very nice apologetic email and small good will credit.
However, I would have preferred to have the right size !
The image quality was good, although I did provide a high res photo. However, the frame arrived partly cracked. Not surprised as it's made of delicate wood ( I ordered the slim frame type), and considering it was a large print, the packaging was never going to ultimately protect it when shipping.
Once the account is set up, it's easy to use and the system delivers a very fast response. The website is uncomplicated & user friendly - I would recommend HiFX to anyone who needs to pay invoices in a foreign currency on regular basis or as a 1 off transaction.
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