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Reviews (1)

Mailboxixchange

I was expecting a lot more from a $350 mailbox!

Maybe I'm wrong but this mailbox does not look or feel like it is worth $350. The main thing that is wrong with it is the lock. The keys were stuck in the lock when it arrived. I couldn't get them out. When My husband got home he was able to remove them but there is a really loud clunking sound when you turn the key to lock or unlock and I can't even turn it. The way it works is that there is a slot where this metal hook goes in. Everything about it looks so cheap! I can't believe someone didn't test this to see if the lock worked before it was sent out!!!

13 September 2012

Reply from mailboxixchange.com

Joy,
Thank you for your purchase and review. Although, we have no intentions of sending faulty product this situation can occur in the normal process of manufacturing. We are going to have the manager of customer service contact you regarding the issue to work towards a sensible resolution.
Thank you for your patience.

Joy´s profile

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Joy
Reviewer
United States

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