Alison Thomas´ profile

Reviews (3)

Vipelectroniccigarette

Am kind of pleased...

But now I'm really wondering about any offers/vouchers incentives for customers to stay. Their prices and delivery charges have increased too.

T Mobile

Trying to get through to report my phone lost for 5 days!

Rubbish T Mobile!

I don't want to spend my precious cash on an 0845 number being put on hold and listening to the soft sell for the next iphone. If the lines are busy, surely they should have a call back system in place . I cant wait until my contract ends with these jokers!

Betta Living

Unprofessional , Costly. NO CONTRACT SIGNED & STILL PAYING!

This is what we have resorted to as the result of a string of errors which not only remain an issue, apart from one, but are WORSE than before. Hence this email sent to them...
"Steve

I’m still waiting for the following:

- Gas Safety Certificate

You said (16 July) the following did not exist and that I should take this issue up with the sales department

- 40 Point Guarantee Registration Checklist – yet here’s a BettaLiving video about it:
- http://www.youtube.com/watch?v=7_REKxMCq4k (I’ve downloaded this video in case it goes missing)

Here’s a video of the plumbing that I was left with:

- http://www.youtube.com/watch?v=jzO7nqY9w-Y
I now worry at what water damage has been caused due to this. We use both sinks daily.

- My kitchen sink is lifting/bowing from the worktop.

- A slow hinge is still yet to be fitted

- Screws loose from the dishwasher door

This service (which I’m paying monthly for) has been a shambles and headache and now we’re half-way through September and it’s STILL NOT FINISHED!

Steve, I’m making time to follow this through to the end.

I’ve forwarded a copy this entire email message to gain external advice on this matter since BettaLiving have been reluctant to fulfil their end of the bargain. I have been mis-sold."

We will not let this go! You people have caused so much stress. You are clearly seasoned when it comes to fobbing people off with rubbish.

Malc Waldramand Mel Mango found this review useful

18 September 2012

Reply from Betta living

Alison, it was obviously extremely concerning to read your recent review. I understand the team have been working to rectify the problems with your kitchen and hopefully we have now reached a satisfactory conclusion? If you feel any issues remain outstanding would you please contact me? My direct email address is barry.rourke@bettaliving.co.uk. Thank you, and may I apologise on behalf of Betta Living for the inconvenience you experienced on this occassion. Barry Rourke, on behalf of Betta Living.

Alison Thomas´ profile

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Alison Thomas
Reviewer
Female, 1972
London, United Kingdom

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