They texted me saying delivery would arrive between 1425 and 1545 so i was very impressed but after a few hrs of waiting they emailed saying their driver tried to deliver but i was not in. Not true I was in (took a day off work) and my phone was on.. no doorbell ring or text or phone call. Then I received an email to tell me I was not in ...and the driver left a calling card- not true no calling card nothing. Went on their website no direct to depot phone number only an automated answering service asking me to rebook a redelivery haha i thought Im not wasting another day off work. Eventually I found online a direct landline to their depot and have arranged to go and pick up the parcel myself this evening I hope. I have had the same experience with parcel force , city couriers etc etc so to be fair dpd are no worse than them, but they certainly arent better. I always use Royal mail if I have a choice because they do tend to leave a card and their depot is easy to get to from my house.
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