I have been messed about so many times by the exams booking team. I have been booked in for dates that don't exist (i.e booking me in for 'Friday 19th' when the 19th is a Saturday - which leaves me not knowing whether it's the Friday or the Saturday I'm supposed to be there) I have put in exam requests and been ignored for 6 months, completely missing the month I asked for because I was overlooked. I have been booked in for dates that I had already advised I could not do AND I have been booked in for exams that I have previously sat and passed, and made no request whatsoever to take again, I certainly would not want to sit them again for the fun of it. I have made a complaint to the compaints manager previously about the incompitence of the staff and I will be very wary the next time I come to do an internet course. I have also, on my last course with Home Learning College, purchased a course and received my workbooks .. 6 months down the line I rang to ask about booking my exams in as I was not used to the process at that point, I was told that the workbooks I had been given were out of date and I would need to purchase new books for the updated content. A) If I hadn't have phoned, does that mean I would never have been informed that the workbooks I had paid for through Home Learning College were no longer valid? B) Why should I pay for new books after paying for the full course including workbooks, only 6 months earlier, surely if they change the content after I have already enrolled on the course, that's up to Home Learning College to advise, and supply the updated books.
Mirela Simonet found this review useful
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.