Preethi Sutton´s profile

Reviews (2)

Solopress

Very good leaflets and price but communications can be improved

I am very happy with the leaflets. The quality is good and the price reasonable. The only issue is that each time I place an order I am told I will hear from your office regarding my order but this email/phone call never comes. So I end up having to call to find out if you've received my order and everything is ok. I have placed two orders so far and both times this happened. Otherwise, I am very happy with the products and turnaround time.

Beauty Time Therapies

Easy to order and quick delivery

I have found Paul to be very helpful. When I order products from them they get delivered quickly. Will recommend them. I have given 4 stars because I feel that when an order is expensive, they could offer free p&p as a lot of other companies do.

13 September 2012

Reply from beautytimetherapies.co.uk

Hi Preethi,

thank you for taking the time to write a review. We're delighted you have found us helpful. In terms of the delivery, it is very difficult for us to find a balance as our prices are about 20% below the RRP and we do need to make a little bit of profit:).

We also have the reward system which gives you in effect another 5% off, something other sites do not have. In reality this does mean that large orders do in fact get free postage, we also upgrade large orders free of charge to Special Delivery.

However you will be pleased to learn that all orders over £50 now do get free tracked delivery.

Kind Regards

Sam, Katie & Paul

Preethi Sutton´s profile

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Preethi Sutton
Reviewer
United Kingdom

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