Katrina Brown´s profile

Reviews (3)


Watch for overcharging!

Great service..good substitutes BUT always check final total adds up right on your receipt as mine has been wrong a couple of time now..and check right amount is taken from your card as I had £80 too much taken but Asda did refund it PLUS full cost of my shopping,,about £130 by way of an apology so I was very pleased! :)



As I am housebound xmas presents etc are so much easier for me to buy via Amazon! Have bought many items and been happy with all but one...non sticky fly tapes!! Lol

Just Eat

Cold food and soup was burst all over the bag

We ordered from [link] in Broadgreen Liverpool..our order contained meals and soups..the food was not hot and the soup had burst open all over the bag,,I rang to complain and was told more soup was to be delivered..no apology...and soup did NOT arrive..poorly run business..I would NOT recommend it to anyone! I love Just Eat but will choose a different take away outlet next time...
UPDATE...Tried a different outlet..Jalalabad in Liverpool..waited nearly 2 hours but delivery man was apologetic and the food was absolutely gorgeous! We had set meal for 2 with lamb korma..massive portions..couldn't eat it all in one go! I would DEFINITELY recommend The Jalalabad! Thank you justeat as we got 20% off via your site :)

14 September 2012

Reply from Just-Eat.co.uk

Hi Katrina,

I am sorry to hear about your experience with the takeaway. In situations like this it is good to leave a review for the takeaway, reflecting the experience that you had. This will make future customers aware of you experience with the takeaway. To leave a review you will need to log on to your Just Eat account then click on 'My account' in the top right hand corner of the page. Under the heading 'My orders' select 'Order overview 2012'. This will direct you to all your previous orders. You can then review the takeaway by following the link to 'Rate'. Please bear in mind it can take up to 24 hours for this link to appear after placing the order.

However, I would be more than happy to look in to this matter for you. If you want me to investigate this for you, please forward your order details to: trustpilot@just-eat.co.uk

Kind regards,

Nicholas Sampson
Social Media Consultant

Katrina Brown´s profile

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Katrina Brown
Liverpool, United Kingdom