Jan Constable´s profile

Reviews (2)

Askdirect

Customer service is a joke

Bought a pressure washer through groupon, and it arrived promptly and everything was working well. After using the washer 4 times the gun split and i could no longer use. I emailed ask to get a replacement but was told that physical damage was not their responsibility . I then have been sitting on the phone daily to speak to someone but never anyone answers. I have also emailed on several occasions and only just had a response after threatening legal actin. Will never ever use this company again. I am sure they are fine when things don't need replaced, as they are getting your money but watch out if things go wrong.

FoneBank.com

Easy money

Sent for a postage bag for the phone, it arrived in a couple of days. Sent phone off same day and got an email to say they had receaved phone and a cheque is in the post. Cheque arrived 2 days later!! Great.

Jan Constable´s profile

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Jan Constable
Reviewer
Female, 1976
St Andrews, United Kingdom

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